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Terms and Conditions

Terms and Conditions


All Puregold Water Filter systems are backed by a 5 YEAR WARRANTY against manufacturing workmanship defects on all housings and installation fittings. Puregold does not warranty Countertop diverters or top of sink faucets as these are both subject to water conditions and wear and tear.

This warranty is conditional upon the regular purchase from Puregold of replacement cartridges and other components to ensure correct operation of water filter unit. 

We guarantee the continual operation of your Puregold Water Filter, more specifically your undersink unit, that it will not crack or split under mains pressure because Puregold will not sell an undersink water filter that does not meet mandatory burst pressures and without all Australian Standards Approved fittings, including a chrome Pressure Limiting Valve.

Should some of the wearing parts not covered by warranty, i.e. separate water faucet, `O' rings for your housings or diverter for your Counter Top need replacement after 5 years, we can supply these at our cost plus freight. 


We guarantee to fully refund your purchase price, within 30 DAYS OF PURCHASE if the unit is not suitable or you have a change of mind.

We guarantee peace of mind that your Puregold water filter will give you safe, clean good tasting water easily and economically, whether is sits on the sink, or installed under your bench.

Your tea and coffee will taste better, without the added flavour of chlorine, and your vegetables cooked in filtered water will have more flavour. Even your children will start to enjoy clean filtered water, eliminating the need for costly and not always healthy, soft drinks and other water alternatives.

Best of all you don't have to worry about how thorough the water authorities are in your area, because your 0.5 micron extruded solid carbon block cartridges will remove all bad tastes including chlorine, all volatile organic chemicals, meets Australian Standards for removal of Giardia and Cryptosporidium as well as lead whilst leaving the minerals.


Puregold offer payment options by credit card - Visa or Mastercard, as well as Paypal and Direct Deposit.
No additional charge on credit card transactions as we accept any merchant charge as the cost of doing business.







We Accept

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