Puregold Water Filters – Terms of Use

Effective Date: 19 July 2025

Welcome to Puregold Water Filters. By accessing or using our website (www.puregoldwaterfilters.com.au), you agree to comply with and be bound by the following Terms of Use. If you do not agree with any part of these terms, please do not use our site.

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1. General Use

This website is operated by Puregold Water Filters. All content, including text, images, and product information, is the property of Puregold Water Filters and is protected by applicable intellectual property laws. You may not copy, reproduce, or distribute content without our written permission.

2. Eligibility

You must be at least 18 years of age or have permission from a parent or legal guardian to make purchases on this website.

3. Products and Services

We supply water filtration systems and replacement cartridges. While we aim to provide accurate product descriptions, we do not warrant that all information is complete, current, or error-free. We reserve the right to modify or discontinue products without notice.

4. Pricing and Payments

All prices are in Australian Dollars (AUD) and include GST unless otherwise stated. We reserve the right to change pricing at any time. Secure payment methods are provided through trusted third-party payment processors.

5. Shipping and Delivery

We offer shipping across Australia, primarily to Gold Coast and Brisbane regions. Estimated delivery times are provided for convenience and are not guaranteed. You can view our full Shipping Policy for details.

6. Returns and Refunds

We accept returns for defective or incorrect items in accordance with Australian Consumer Law. For full details, please refer to our Returns & Refunds Policy.

7. Limitation of Liability

To the maximum extent permitted by law, Puregold Water Filters shall not be liable for any indirect, incidental, or consequential damages arising from the use or inability to use our website or products.

8. User Conduct

You agree not to misuse this website or engage in any unlawful, harassing, or harmful activity. We reserve the right to terminate access if we believe any user has violated these terms.

9. Privacy

We collect personal information to process orders and improve your shopping experience. Please see our Privacy Policy for how your information is used and protected.

10. Changes to Terms

We may update these Terms of Use from time to time. Changes will be effective upon posting. Continued use of the website after changes constitutes your acceptance of the revised terms.

11. Contact Information

Puregold Water Filters
Email: Email Us
Phone: 0429 932 627
Gold Coast, QLD, Australia